Agravitae Privacy Policy

Effective Date: November 14, 2024

Agravitae and its subsidiaries (collectively, “Agravitae”) respect your concerns about privacy. This Privacy Policy describes the types of personal information we collect about individuals through our website and other services (collectively, the “Services”), how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The Privacy Policy also outlines the measures we take to safeguard the personal information, how long we retain it, and how individuals can contact us about our privacy practices and to exercise their rights.

Information We Obtain

In connection with your use of the Services, you may provide personal information to us in various ways. The types of personal information we obtain include:

  • Contact information (e.g., name, email address, shipping address, postal code, and phone number)
  • Login credentials (e.g., email address and password)
  • Payment information (e.g., billing address and payment card details)
  • Order history and product preferences
  • Social media information (e.g., handles, content, and data shared with us through social media platforms)
  • User-generated content (e.g., reviews, comments, and inquiries)
  • Device information (e.g., IP address, browser type, and operating system)
  • Data from customer support interactions

Why We Process Your Information

We process personal information for the following business and commercial purposes:

  • Analyzing data to understand user preferences and behavior
  • Creating customer profiles for a personalized experience
  • Delivering targeted ads to enhance customer engagement
  • Fulfilling customer orders efficiently
  • Improving our products and services based on user feedback
  • Conducting internal business operations for better service delivery
  • Managing event and guest data for event planning and execution
  • Meeting compliance and legal requirements to protect our business and users
  • Operating our website and mobile apps smoothly
  • Preventing fraud to protect user information and maintain trust
  • Processing payments securely and accurately
  • Providing customer support and ensuring user satisfaction
  • Sending promotional communications about our products, offers, and services
  • Storing and managing data securely
  • Tracking purchases and customer data for analytics and reporting

How We Use the Information We Obtain

We use the information obtained through the Services as needed to fulfill contractual obligations, including providing products and services, processing transactions, and managing orders. Additionally, we use the information for:

  • Account management and communication
  • Customizing and improving user experience
  • Marketing, promotions, and special offers
  • Conducting contests, surveys, and customer support
  • Evaluating and enhancing our business operations
  • Fraud prevention and legal compliance

With your consent, we may send newsletters and promotional emails. You can unsubscribe at any time using the link provided in our communications or by contacting us as described below.

Automated Collection of Data

We use automated means (e.g., cookies, web beacons) to collect information when you use our Services. This information helps us understand user interactions and preferences to improve our offerings. Types of data collected include:

  • IP address, browser type, and usage data
  • Interaction details (e.g., pages visited, links clicked)
  • Device geolocation (with permission)

You can control cookies through your browser settings or by selecting your preferences on our site. Disabling cookies may limit your access to some features.

Information Sharing

We do not disclose personal information we collect except as described here. We may share information with:

  • Service providers (e.g., payment processors, data analysts)
  • Affiliates and subsidiaries for business operations
  • Legal authorities, when required by law or to protect rights and safety

Data Transfers

Your information may be transferred to recipients in other countries with different data protection laws. We take steps to ensure data protection through contractual agreements and appropriate safeguards.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Requesting access to or deletion of your personal information
  • Modifying communication preferences
  • Opting out of marketing communications

To exercise these rights, please contact us as indicated below.

Retention of Personal Information

We retain personal information as long as necessary for the purposes outlined, plus any period required by law.

How We Protect Personal Information

We employ physical, administrative, and technical safeguards to protect personal information against unauthorized access or use.

Children’s Personal Information

Our Services are designed for a general audience and are not directed to children under 16. We do not knowingly collect data from children under 16. If we discover such information, we will promptly delete it. Please contact us if you believe a child under 16 has provided personal data.

Updates to Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to reflect changes in our practices. We will indicate at the top of the Privacy Policy when it was most recently updated. We encourage you to review this Privacy Policy regularly.

How to Contact Us

For questions, comments, or to exercise your rights under this Privacy Policy, please contact us at:

Agravitae

Attn: Privacy Department
15991 Red Hill Ave, Suite 100
Tustin, CA 92780
United States
Phone: (714) 259-0115
Email: info@agravitae.com